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EHC Case Management

SEND 360

A purpose-built Education, Health & Care (EHC) case management platform specifically designed for UK Local Authorities.

Unlike aging legacy systems built 15+ years ago, SEND 360 is built for the 2024-25 SEND crisis with modern architecture, transparent parent communication, and automated compliance.

The UK SEND Crisis

340K+
Children waiting for EHC assessment
9/152
LAs meeting 20-week deadlines
98.7%
Tribunal cases LAs lose

12 Production-Ready Modules

Complete EHC lifecycle management

12 Production-Ready Modules

Complete end-to-end solution for the statutory EHC assessment and planning process

Case Intake & Registration

Multi-channel request acceptance, automatic case creation, 20-week deadline calculation, and initial evidence collection with validation

Week 0-6 Decision Panel

Panel member registry, automated case preparation, QA workflows, decision documentation with rationale, and statutory letter generation

Professional Advice Coordination

Portal for EPs, health, social care. Auto-reminders at Week 3, escalation at Week 5, quality gate validation, and 98%+ return rate

EHC Plan Drafting & Assembly

AI-assisted drafting with SMART outcome validation, provision templates, plain English transformation, and consistency checking

Draft Plan Consultation

15-day statutory consultation, parent comment tracking, school placement consultation, amendments process, and finalization workflow

Annual Review & Amendment

Auto-trigger at 9 months, transition reviews at ages 12/14/16/18, in-year amendments, and Preparing for Adulthood tracking

Appeals & Tribunal

Mediation coordination, tribunal preparation with automated bundles, decision pattern analysis, and preventive recommendations

Parent/School Portal

Real-time case tracking, timeline visualization, secure messaging, document access, and WCAG 2.1 AA accessibility compliance

Notifications & Compliance

Automated statutory notifications, traffic light compliance alerts, weekly reports, and Ofsted readiness dashboard

Data Analytics & Reporting

Operational analytics, statutory compliance dashboard, predictive analytics for at-risk cases, and DfE statistical returns

Integrations & API

School MIS connectors, health system APIs, social care integration, RESTful APIs, and OAuth 2.0 authentication

Security & Audit

Encryption at rest/transit, GDPR compliant, NHS IG Toolkit, complete audit trail, and Ofsted-ready documentation

Competitive Advantages

Why SEND 360 outperforms legacy systems like Capita One, Liquidlogic, and Access Synergy

1

Built for the 2024-25 SEND Crisis

Modern architecture handles 100,000+ active cases. Automated deadline tracking prevents misses. Transparent parent communication addresses key grievances.

2

Automated Statutory Compliance

20-week deadline tracking with auto-alerts, Week 6 decision panel module, 6-week professional advice chase, and 15-day consultation countdown.

3

Transparent Parent Portal

Interactive 20-week timeline, secure messaging with case officer, document downloads, appeal process clarity, and multi-language support.

4

AI-Assisted Plan Drafting

SMART outcome validation, provision templates from evidence-based library, plain English transformation, and consistency checking.

SEND 360 vs Legacy Systems

See how SEND 360 compares to traditional EHC management systems

Feature Legacy Systems SEND 360
Parent Portal Read-only Interactive + Messaging
SMART Outcome Validation Manual Automated AI
Plain English Transform Not available AI-powered
Appeal Pattern Analysis Basic tracking Advanced + Predictive
Implementation Time 12-18 months 4-8 weeks
Annual Cost $80-150K $40-60K

Business Value

Measurable improvements across key operational metrics

Case creation time
30 min 2 min
Advice return rate
70-80% 98%+
Plan drafting time
8-12 hours 3-4 hours
Late reviews
30-40% <5%
Parent calls "where's my case?"
10/week 0

Why Choose SEND 360

  • ✓ Guarantees 20-week statutory deadline adherence
  • ✓ Reduces manual processes by 60%+
  • ✓ Professional advice return rate improves to 98%+
  • ✓ Panel decisions documented to reduce appeals
  • ✓ Transparent portal increases parent satisfaction
  • ✓ Real-time Ofsted readiness dashboard
  • ✓ Modern React/Node.js cloud-native architecture
  • ✓ GDPR and NHS IG Toolkit compliant

Ideal For

  • UK Local Authorities managing SEND support services
  • SEN departments and case managers
  • Educational Psychologists and health professionals
  • Schools and educational settings
  • Families seeking transparent SEND support
4-8
Weeks to Go Live
vs 12-18 months
$40-60K
Annual Cost
vs $80-150K

Transform Your SEND Services

Schedule a personalized demo to see how SEND 360 can help your Local Authority meet statutory deadlines, improve parent satisfaction, and achieve Ofsted readiness.